Georgia State Board of Funeral Service Practice Exam 2026 - Free Funeral Service Practice Questions and Study Guide

Session length

1 / 400

What must a funeral service provider do if a funeral arrangement is canceled?

Keep all deposits

Charge a cancellation fee

Refund all deposits and prepaid funds according to Georgia law

In the context of Georgia law, if a funeral arrangement is canceled, the appropriate course of action for a funeral service provider is to refund all deposits and prepaid funds. This legal requirement ensures the consumer's rights are protected and emphasizes the importance of maintaining trust and transparency in business practices within the funeral service industry.

Refunding deposits and prepaid funds allows the family or individual to manage their finances effectively, especially during what can be a challenging emotional time. It reflects the ethical responsibility of funeral service providers to honor agreements and maintain goodwill with the community. While there may be circumstances in which retention of deposits or imposition of cancellation fees could be considered, such practices are not in alignment with the consumer protections established under Georgia law when a service is not rendered. Therefore, the focus is on fairness and the proper handling of financial transactions in funeral services.

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